Privacy Policy
Our contact details
Name: Bradley Caulfield
Phone Number: 07538 208666
E-mail: woodysdogwalking@outlook.com
The type of personal information we collect
We currently collect and process the following information when you contact us via our website form:
Your title, name, phone number, email address
Your home address if required for the type of booking
Your dog’s breed
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You complete our online enquiry form
- You make a booking via PetSitter Plus
- You email or call us directly
We use the information that you have given us in order to arrange bookings and to communicate further. For example, your address will be required for us to travel to you.
We will not share your personal information with any third parties.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting woodysdogwalking@outlook.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored within the Woody’s Dog Walking PetSitter Plus account. Contact enquiries are stored within our websites database.
We keep your contact information on record should you require our services again in the future. You can request we delete any information held on you by emailing woodysdogwalking@outlook.com – your information will then be deleted from our PetSitter Plus account as well as from our website’s database and mailing lists.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at woodysdogwalking@outlook.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at woodysdogwalking@outlook.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk